KYC and AML Policy

Stake maintains a comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) policy to uphold the integrity of its platform and meet all applicable regulatory requirements. These procedures are designed to verify each account holder’s identity, prevent financial crimes, and ensure that all transactional activity remains lawful and transparent. Strict adherence to these standards protects users, safeguards platform operations, and supports broader efforts in counter-terrorism financing (CTF) compliance.

Purpose of KYC and AML Policy

Stake’s KYC and AML procedures establish a rigorous framework for identity verification, fraud prevention, and the mitigation of financial crimes across all account activity. These processes ensure that the platform operates in full alignment with applicable laws, protecting both users and the broader financial system from exploitation.

The policy is designed to guarantee the following:

  • Enforcement of fair play across all gaming and betting activity;
  • Prevention of criminal exploitation of the platform for illicit financial purposes;
  • Verification that all funds deposited or withdrawn originate from legitimate, lawful sources;
  • Protection of individual account holders from identity theft and unauthorised account use;
  • Compliance with all applicable regulatory requirements governing online gaming operations in India.

KYC Requirements

All new users registering on Stake are required to complete mandatory identity verification procedures to satisfy regulatory requirements and gain full access to platform features. Document submission must be completed accurately, and all materials provided must be current, legible, and valid at the time of submission.

The following documents may be requested during the ID verification process:

Proof of Identity:

  • Government-issued photo identification (e.g., Aadhaar Card, Passport, Voter ID, or Driving Licence);
  • A clear photograph or scan showing the account holder’s full name, date of birth, and photo;

Proof of Address:

  • A recent utility bill, bank statement, or government correspondence dated within the last three months;
  • The document must display the account holder’s full name and current residential address;

Payment Method Confirmation:

  • A copy or screenshot of the payment method used to deposit funds, confirming account ownership;
  • For bank transfers, a redacted bank statement may be requested to verify the source of funds.

Triggers for Additional Verification

Stake reserves the right to request additional or enhanced verification at any point during a user’s activity on the platform when specific operational indicators raise concerns about security or regulatory compliance. These requests are issued to protect the account holder and ensure that all activity meets applicable legal standards.

Additional verification may be triggered by the following:

  • Deposit or withdrawal volumes exceeding defined thresholds that warrant further review of the source of funds;
  • Patterns of suspicious activity, including irregular betting behaviour or inconsistent transaction sequences;
  • Discrepancies identified between the personal data provided during registration and information submitted during document submission;
  • Indicators of potential identity fraud, such as mismatched documentation or attempts to use another individual’s credentials;
  • Requests to change sensitive account details, including registered email address, phone number, or linked payment methods.

AML Measures

Stake implements a range of proactive security measures to reduce the risk of money laundering, financial crime, and unauthorised account activity across its platform. These measures operate continuously and are reviewed regularly to ensure alignment with current regulatory requirements.

Key AML security measures include:

  • Continuous transaction monitoring to identify unusual or high-risk financial activity in user accounts;
  • Automated detection systems that flag suspicious activity for review by the compliance team;
  • Mandatory enhanced verification for large asset transfers or withdrawals that exceed established limits;
  • Screening of all users against international sanctions lists, politically exposed persons (PEP) databases, and adverse media sources;
  • Maintenance of detailed records of all transactions and identity verification processes in accordance with applicable data retention obligations;
  • Direct reporting of confirmed or suspected money laundering incidents to competent regulatory bodies and law enforcement authorities;
  • Ongoing staff training and internal audits to ensure consistent application of AML procedures across all operational functions.

Prohibited Activities

All users of the Stake platform are bound by strict operational restrictions under the KYC and AML policy, and any breach of these restrictions will result in immediate enforcement action. Non-compliance with the terms outlined in this policy constitutes a violation of the user agreement and may also trigger reporting obligations to relevant regulatory authorities. Account suspension or permanent termination may be applied without prior notice where a violation is identified or reasonably suspected.

The following activities are strictly prohibited:

  • Creating multiple accounts or registering under a false or third-party identity;
  • Submitting falsified, altered, or fraudulent documents during the ID verification or document submission process;
  • Attempting to launder funds through deposits, wagers, or withdrawal requests on the platform;
  • Exploiting vulnerabilities in the platform’s systems for financial gain or to circumvent security measures;
  • Sharing account access credentials with third parties or allowing another individual to operate an account;
  • Using the platform to facilitate transactions connected to criminal activity, terrorism financing, or other unlawful conduct;
  • Structuring deposits or withdrawals in a manner designed to avoid transaction monitoring thresholds.

Consequences of Non-Compliance

Violations of Stake’s AML and KYC policies are treated as serious breaches of the platform’s user agreement and are subject to immediate enforcement action. The platform operates under defined regulatory requirements and is obligated to act upon identified or suspected violations, regardless of the value of funds involved. All enforcement decisions are made at the sole discretion of the compliance team and may be applied without advance notice to the account holder. Users found to be in violation of these policies waive any entitlement to funds held within the affected account.

Enforcement measures that may be applied include: immediate account suspension, permanent account termination, forfeiture of account balances and pending withdrawals, cancellation of any active bonuses or promotional benefits, reporting of the account holder’s details to law enforcement agencies, referral of the matter to relevant financial intelligence units, and full cooperation with any official investigation initiated by regulatory authorities.

User Responsibilities

Each account holder on the Stake platform carries a direct obligation to provide accurate, complete, and current personal data at all stages of registration and throughout the lifetime of their account. Users are required to complete all identity verification and document submission procedures in a timely manner and must cooperate fully with any requests issued by the platform's compliance team. It is the responsibility of each user to keep their account information up to date, including any changes to personal details, address, or payment methods, and to notify the platform promptly of any inaccuracies. Users must report any suspicious account activity, unauthorised access attempts, or transactions they did not initiate to the support team without delay. Failure to meet these responsibilities may result in restricted account access or additional security measures being applied to protect the account.

Fair Play and Transparency

Stake’s commitment to fair play and transparency forms the foundation of a secure and trustworthy gaming environment for all users on the platform. These principles are applied consistently across all operational areas to ensure that every account holder can participate with confidence in the integrity of the platform. Clear standards, independent verification, and ongoing anti-fraud monitoring work together to maintain user safety and platform credibility.

Key fair play and transparency principles include:

  • Use of certified Random Number Generator (RNG) technology, independently audited to ensure game outcomes are genuinely random and unbiased;
  • Publication of clear and accessible bonus terms, ensuring users are fully informed of all conditions before participation;
  • Continuous anti-fraud monitoring to detect and prevent collusion, bonus abuse, and other forms of systematic exploitation;
  • Transparent communication of all KYC and AML procedures, ensuring users understand their obligations and the platform’s regulatory requirements;
  • Maintenance of complete and accurate records of all transactions, verifications, and account actions in line with data retention standards;
  • Responsible gaming tools, including deposit limits, session controls, and self-exclusion options, made available to all users;
  • Regular independent audits of platform operations to verify compliance with applicable regulatory and fair play standards.

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