Terms and Conditions of Stake

Users must meet specific eligibility criteria and operational requirements to access and use Stake services.

• Users must be at least 18 years of age at the time of registration, as access to gambling services is strictly prohibited for minors under applicable legal standards;
• Each user is permitted to hold only one account; duplicate or shared accounts are not allowed under any circumstances;
• Users are responsible for maintaining the confidentiality of their account credentials and must notify the support team immediately in the event of unauthorised access;
• All personal information submitted during registration and account verification must be accurate, current, and complete, as the provision of false data may result in suspension or permanent termination of the account;
• Users must comply with all applicable local laws and regulations governing online betting in their jurisdiction before placing any bet or wagering activity;
• Users agree to engage with the platform in good faith and in accordance with fair play policies, refraining from any form of manipulation or exploitation of platform services;
• Users accept full responsibility for reviewing and remaining up to date with any amendments to these terms, as continued use of the platform following updates constitutes acceptance of the revised conditions.

Stake reserves the right to immediately restrict, suspend, or terminate access to the platform if a user engages in any prohibited behaviours.

• Creating more than one account per individual, household, or shared device, including any attempt to circumvent account restrictions through the use of alternate identities;
• Use of automated betting software, bots, scripts, or any third-party tools designed to gain an unfair advantage over the platform or other users;
• Submission of fraudulent, forged, or otherwise misleading identity documents during account verification or any compliance process;
• Engaging in collusive practices with other users, including coordinated betting strategies intended to manipulate odds or exploit bonus structures;
• Abuse of promotional offers, bonuses, or free bet allowances, including systematic exploitation of terms in a manner inconsistent with the general spirit of the promotion;
• Participation in any activity that constitutes money laundering, fraud, or any other financial crime in connection with account deposits, bets, or withdrawals;
• Any conduct that disrupts the integrity of the platform, its services, or the experience of other users, including attempts to access restricted areas of the system without authorisation.

The Stake website, logo, trademark, visual design, and all published content, including but not limited to text, graphics, software, audio, and data compilations, are the exclusive intellectual property of Stake and its licensors, protected under international copyright laws and applicable treaties. Unauthorised reproduction, modification, distribution, or commercial use of any element belonging to the platform constitutes a direct infringement of these rights and may result in legal action.

Accessing Stake services grants the user a personal, non-exclusive, and non-transferable licence to view and interact with the platform’s content solely for private, non-commercial purposes. This licence does not confer any ownership rights over any part of the platform. The user holds no right to copy, reproduce, modify, publish, transmit, or distribute any of Stake’s intellectual property for commercial purposes, in whole or in part, without the prior written consent of the platform’s authorised representatives.

Stake provides dedicated assistance to quickly resolve platform issues through specialised customer care channels.

• Account registration and verification queries: Handled via the live chat function available directly on the platform, offering prompt responses for identity confirmation, document submission, and access-related concerns;
• Billing, deposits, and withdrawal issues: Directed to the dedicated finance support desk accessible through the platform’s Help Centre, where users can submit detailed account-specific requests;
• Bonus and promotional terms clarifications: Addressed through the live chat channel or via the support email desk, where agents can explain applicable bonus conditions, wagering requirements, and eligibility criteria;
• Technical troubleshooting and platform errors: Reported through the live chat support function, which connects users with technical assistance staff trained to resolve connectivity, display, and functionality issues;
• Responsible gambling and account self-exclusion requests: Managed through the dedicated responsible gambling section of the Help Centre, where users can set account limits, request cooling-off periods, or initiate self-exclusion procedures;
• General legal and terms-related inquiries: Submitted through the platform’s official support email channel, allowing users to obtain written clarification on rights, obligations, and platform policies.